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Contact Us

If you experience any technical issues in the portal such as creating an account or submitting a request, please email FOIA Technical Support at palhelpdesk@hq.dhs.gov.  Please note that is email inbox will only reply to Public Access Link (PAL) technical questions using the tool.

All questions related to FOIA or your FOIA request should be to one of the Component FOIA Offices.  A list of FOIA Office contacts can be found via the Link drop down menu by selecting the FOIA Office Contact Information option or by going directly to the following link:  https://www.dhs.gov/foia-contact-information.